Heather Benzing, CPOA
Customer Service Administrator
"I'll be the first person you speak with when you call our office. I look forward to hearing from you and answering all your questions."
Education
Graduate, Decorah High School
Oneota Valley Family Eye Care Tenure
Employed since 2001
Lizzie Burras, CPOA
Insurance Administrator
"I will assist you with the check-out process after your appointment, schedule you for your next visit and file any insurance claims. I look forward to working with you!"
Education
B.A. Biology, University of Northern Iowa
Oneota Valley Family Eye Care Tenure
Employed since 2014
Laura Busta, ABO
Optical Manager
"I'm responsible for seeking out and ordering the very latest in fashion forward frames so you can look stylish in your new glasses."
Education
Graduate, Turkey Valley High School
Oneota Valley Family Eye Care Tenure
Employed since 1997
BreeAnna Christophersen, CPO
Diagnostic Testing Analyst
"I perform tests and scans on patients that relays information to our doctors. This allows them to analyze, diagnose, and treat any eye conditions."
Education
Graduate, Turkey Valley High School
Oneota Valley Family Eye Care Tenure
Employed since 2016
Lisa Ellis, CPO
Diagnostic Testing Analyst
"I enjoy assisting our doctors with a variety of tasks, including testing and pre-vision screenings. This prepares our patients for their examination and corrective procedures, so as to ensure they receive an accurate diagnosis and treatment of their eye conditions."
Education
Attended Upper Iowa University
Oneota Valley Family Eye Care Tenure
Employed since 2018
Mary Hemesath, CPOT, NCLEC
Refracting Technician
"I work closely with the doctors to update your eye prescription and record your medical history."
Education
Graduate, North Winneshiek High School
Oneota Valley Family Eye Care Tenure
Employed since 1996
Renee Gunderson, ABO
Optical Fabrication Specialist
"I enjoy producing glasses to meet your specifications. When I'm not edging lenses, you can find me dispensing or adjusting glasses."
Education
Graduate, North Winneshiek High School
Oneota Valley Family Eye Care Tenure
Employed since 2000
Sherry Jensen, LPN / CPOT
Refracting Technician
"I determine your glasses' prescription and take your medical history for the doctors. Be sure to ask me about Lasik surgery."
Education
LPN, Northeast Iowa Community College
Oneota Valley Family Eye Care Tenure
Employed since 1990
Jessie Lennon, CPOA, NCLEC
Contact Lens Technician
"Wearing the right contact lens is important to the health of your eyes. I'll help you find a lens that provides the best vision, comfort and versatility for your lifestyle."
Education
Diploma, Office Technology, Northeast Iowa Community College
Oneota Valley Family Eye Care Tenure
Employed since 2007
Stacy Massman, CPOA
Customer Experience Facilitator
"I enjoy making sure your experience here with us is beyond your expectations, and that you feel at home."
Education
Northeast Iowa Community College
Oneota Valley Family Eye Care Tenure "
Employed since 2005
Kaia Piggott, CPO
Business Administrator
"I am responsible for the business operations within the office. I handle human resources, payroll, accounts receivable, accounts payable and financials for Oneota Valley Family Eye Care."
Education
B.A. Marketing, Sales & Advertising and a Minor in Public Relations, University of Northern Iowa
Oneota Valley Family Eye Care Tenure
Employed since 2008
Melanie Rutman
Patient Coordinator
“I’m here to provide a warm welcome to our office and make sure we have all of your information up-to-date before getting you started with your appointment."
Education
B.A. Textiles and Apparel, Marketing, University of Northern Iowa
Oneota Valley Family Eye Care Tenure
Employed since 2019
Bailey Timp
Eyewear Stylist
“I am here to help you find the perfect pair of glasses. My goal is to get to know you, so I can recommend lenses to meet your needs and help you find a frame that you love.”
Education
B.A. Marketing, Advertising & Digital Media, University of Northern Iowa
Oneota Valley Family Eye Care Tenure
Employed since 2018
Emily Whalen, CPO
Refracting Technician
"I work side by side with the doctors to update all your medical history and check your vision to get the best prescription possible."
Education
Office Technology with Medical Emphasis – Northeast Iowa Community College
Oneota Valley Family Eye Care Tenure
Employed since 2017
Request a consultation
The eye care professionals at Oneota Valley Family Eye Care look forward to hearing from you! Please call us at (563) 382-4279 to schedule an appointment or for 24/7 emergency eye care.