Customer Service Administrator

"I'll be the first person you speak with when you call our office. I look forward to hearing from you and answering all your questions."

Education
Graduate, Decorah High School

Oneota Valley Family Eye Care Tenure
Employed since 2001 

Patient Coordinator

"I will assist you with the check-in and check-out process for your appointment, schedule you for your next visit and answer any questions you have.  I look forward to working with you!"

Education
B.A. Biology, University of Northern Iowa

Oneota Valley Family Eye Care Tenure
Employed since 2014

Optical Manager

"I'm responsible for seeking out and ordering the very latest in fashion forward frames so you can look stylish in your new glasses."

Education
Graduate, Turkey Valley High School

Oneota Valley Family Eye Care Tenure
Employed since 1997

Eyewear Stylist

“I am here to help find the best frame for you. After your exam, or if you would like to come in and browse our frame gallery, my goal is to make sure you are comfortable and excited to wear your glasses.  I look forward to helping you in the future.”

Education
Certified in Child Development, General Education
Northeast Iowa Community College

Oneota Valley Family Eye Care Tenure
Employed since 2019

Refracting Technician

"I work closely with the doctors to update your eye prescription and record your medical history."

Education
Graduate, North Winneshiek High School

Oneota Valley Family Eye Care Tenure
Employed since 1996

Optical Fabrication Specialist

"I enjoy producing glasses to meet your specifications. When I'm not edging lenses, you can find me dispensing or adjusting glasses."

Education
Graduate, North Winneshiek High School

Oneota Valley Family Eye Care Tenure
Employed since 2000

Refracting Technician

"I determine your glasses' prescription and take your medical history for the doctors. Be sure to ask me about Lasik surgery."

Education
LPN, Northeast Iowa Community College

Oneota Valley Family Eye Care Tenure
Employed since 1990

Contact Lens Technician

"Wearing the right contact lens is important to the health of your eyes.  I'll help you find a lens that provides the best vision, comfort and versatility for your lifestyle."

Education
Diploma, Office Technology, Northeast Iowa Community College

Oneota Valley Family Eye Care Tenure
Employed since 2007

Customer Experience Facilitator

"I enjoy making sure your experience here with us is beyond your expectations, and that you feel at home."

Education
Northeast Iowa Community College

Oneota Valley Family Eye Care Tenure "
Employed since 2005

Diagnostic Testing Analyst

"I perform tests and scans on patients that relays information to our doctors. This allows them to analyze, diagnose, and treat any eye conditions."

Education
Graduate, Turkey Valley High School

Oneota Valley Family Eye Care Tenure
Employed since 2016

Business Administrator

"I am responsible for the business operations within the office. I handle human resources, payroll, accounts receivable, accounts payable and financials for Oneota Valley Family Eye Care."

Education
B.A. Marketing, Sales & Advertising and a Minor in Public Relations, University of Northern Iowa

Oneota Valley Family Eye Care Tenure
Employed since 2008

Eyewear Stylist

"My goal is to assist when selecting the perfect frame to match your individual style then outfitting that frame with our top notch lenses to create the best glasses you have ever owned!"

Education
Graduate, Crestwood High School

Oneota Valley Family Eye Care Tenure
Employed since 2019

Refracting Technician

"I work side by side with the doctors to update all your medical history and check your vision to get the best prescription possible."

Education
Office Technology with Medical Emphasis – Northeast Iowa Community College

Oneota Valley Family Eye Care Tenure
Employed since 2017